Welcome to the "AI Sense (Sense Interactive Co., Ltd.)" website. To help you use our services with confidence, this policy explains how we protect your privacy and safeguard your rights.
Scope
This Privacy Policy applies to the collection, processing, and use of personal data when you access this website (https://aisense.com.tw) and our sub-domain services (including scan.aisense.com.tw).
It does not apply to third-party websites outside this site, nor to personnel not commissioned by or under the management of our company.
How we collect data
When you use the services on this website, we may collect the following categories of data:
- Basic information: name, email, phone number, etc. (e.g., when you submit a form or contact us)
- Usage data: browsing logs, click behavior, IP address, device information, etc.
- Analysis target URL: the website address you submit for GEO health-check scanning
- Analyzed website content: our system uses a third-party crawling service (Firecrawl) to retrieve the HTML and text content of the target website for GEO scoring; we do not collect personal data belonging to visitors of the target website
- Cloudflare Turnstile verification signals: bot-prevention checks run on form submission; Cloudflare collects browser interaction signals under its own privacy policy
- Other information you actively provide
How we use data
The personal data we collect is used for the following purposes:
- Providing and maintaining website services
- Running GEO/GEO AI-citability analysis on the website you submit and generating a scored report
- Using an AI language model (Google Gemini) to score website content and generate plain-language interpretations and improvement suggestions
- Calling the Google PageSpeed Insights API to measure Core Web Vitals for the target website
- Generating a PDF analysis report and delivering it by email (paid service)
- Responding to your inquiries and providing customer support
- Improving site content and user experience
- Marketing and related notifications (only with your consent)
- Purposes required by law or competent authorities
Security measures
We adopt appropriate information security measures, including but not limited to:
- Firewalls and intrusion detection systems
- Data encryption and access controls
- Restricting data access to authorized personnel only
These measures protect your personal data from unauthorized access, disclosure, or alteration.
Data sharing and third parties
We do not sell, exchange, or rent your personal data to third parties, except in the following circumstances:
- With your consent
- Required by law or judicial authorities
- To protect our rights or prevent unlawful activities
To deliver the website analysis service, we engage the following third-party providers to process specific data. Each provider manages data under its own privacy policy:
- Firecrawl (web crawling): receives the target website URL you submit and retrieves page content for GEO scoring
- Google Gemini (AI analysis): receives the text content of the target website to generate scored interpretations and improvement suggestions; does not receive your name or email
- Google PageSpeed Insights (performance measurement): receives the target website URL and returns Core Web Vitals data
- Resend (email delivery): receives your email address to send the GEO analysis report
- Supabase (database and file storage): stores analysis results, order data, and PDF reports
- NewebPay (payment processing): processes payment transactions; we do not store your full payment card number
- Cloudflare Turnstile (bot prevention): verifies form submitters are real users; Cloudflare collects browser interaction signals
Cookies
We use cookies to improve your experience, including:
- Remembering your preferences and login state
- Google Analytics (ID: G-SFS0P2838H): measures site traffic and usage behavior; Google collects anonymized data under its own privacy policy. To opt out, install the Google Analytics Opt-out Browser Add-on
You can decline or delete cookies in your browser settings, though doing so may affect some features.
Data retention
Your personal data is retained in accordance with the purpose of collection and applicable law. Specific retention periods are as follows:
- Website analysis results (scored reports, JSON data): retained for 2 years from the date of analysis
- PDF analysis reports (Supabase Storage): retained for 2 years from the date of generation
- Payment receipts and transaction records: retained for 5 years as required by the Business Accounting Act
- Email addresses (order-related): retained for 2 years after order completion
After the applicable period, data will be deleted or anonymized.
AI data processing
The AI Sense website analysis service (GEO Health Check) involves the use of AI language models. The following points apply:
- Data sent to AI: The text content of the target website you submit (retrieved and extracted by Firecrawl) is sent to Google Gemini AI for scoring, interpretation, and improvement-suggestion generation. Your name, email address, and payment information are never sent to AI services.
- De-identification: Your personal identifiers and the target website content are processed separately and are not combined before being sent to external AI services.
- Nature of AI-generated content: AI-generated scores, interpretations, and suggestions are provided for reference only. They do not constitute professional advisory opinions and carry no legal effect.
- No automated legal decisions: We do not use AI analysis results to make any legally significant automated decisions about you as an individual (e.g., credit ratings, eligibility assessments).
Your rights
Under the Personal Data Protection Act, you may exercise the following rights over your personal data:
- Request access or review
- Request a copy
- Request correction or supplementation
- Request that we stop collecting, processing, or using your data
- Request deletion
To exercise these rights, please contact us using the details below.
Updates to this policy
We reserve the right to revise this policy at any time. Updates will be posted on this website without individual notice.
Contact
If you have any questions about this Privacy Policy, please contact us:
- Company: Sense Interactive Co., Ltd.
- Website: https://aisense.com.tw/en/
- Email: [email protected]